FAQ
FAQ
- Is it mandatory to register to make a purchase on Club64?
- To complete an order, you do not need to have an account. You can access checkout as a guest.
- How can I register?
- To register, enter your details and create a password in the "Register" section.
- What are the benefits of having a customer account?
- Registration provides a purchase history, order tracking, and data retention for future purchases.
- I forgot my password, how to recover it?
- To recover your password, go to the login section and click on "Forgot your password?". We will send you instructions via email.
- What does it mean to sign up for the newsletter?
- Subscribing to the newsletter keeps you updated on new arrivals, promotions and special discounts.
- Is it possible to modify or cancel orders?
- If your order is being prepared, please contact customer support at the email address ordini@club64.eu for changes or cancellations.
- How can I track my package?
- After shipping, you will receive an email with the tracking code and a link to track the shipment.
- What payment methods do you accept?
- Club64 accepts several payment methods. For further details, visit the page Payments on our site.
- How long do I have to make a return?
- You can request a return within 14 days of delivery. Return the goods within 14 days of the cancellation notice. For further details, please visit Shipping and Returns page.
- Additional questions?
- For further questions, contact us at our customer service email address info@club64.eu. We are here to assist you!